Project & Business Analysis Professional

Prince Anoj

Project coordination and business analysis professional supporting ERP implementations, process improvement, financial operations, aviation maintenance, supply chain, and service environments.

Houston, TX Army Veteran ERP Implementation Lean Six Sigma Black Belt PMP Candidate

View Experience Download Resume Get in Touch

$500KERP implementation supported

20+ yrsOperations & service experience

5Major career environments

7Certifications / credentials

About

Clean execution for complex operations.

I bring a practical, process-driven approach to requirements gathering, documentation, workflow improvement, UAT coordination, reporting, and stakeholder communication. My experience spans military aviation maintenance, ERP projects, supply chain, finance support, engineering service operations, retail service, sales, and administration.

Experience

Full work experience

Mar 2019 - Present

Houston, TX

Project Lead / Aircraft Maintenance Team Lead

Army National Guard

Led personnel in aviation maintenance operations, ensuring compliance with safety and regulatory standards.
Performed inspections and maintenance on aircraft systems, identifying faults and supporting operational readiness.
Documented maintenance actions and component changes in compliance with audit and regulatory requirements.
Coordinated maintenance schedules and task execution to improve equipment availability and workflow efficiency.
Supervised and trained junior personnel, improving team performance and procedural compliance.

Mar 2018 - Mar 2021

Houston, TX

Business Analyst - Project, Finance, Supply Chain & Maintenance

WIA Systems - Sibelco North America HPQ Project

Supported a $500K ERP implementation across finance, manufacturing, supply chain, and maintenance functions.
Developed business requirement documents to align system functionality with operational needs.
Coordinated system configuration, data validation, and user acceptance testing activities.
Supported financial operations including bank reconciliations, transaction processing, and reporting.
Delivered user training and post-implementation support, resolving system issues and improving user adoption.

Mar 2015 - May 2017

Colombo, Sri Lanka

Operations Manager - Engineering Division / Call Center

Abans Electricals PLC

Managed service operations using ERP systems to track work orders, preventive maintenance, and customer requests.
Coordinated engineering and service teams to resolve operational issues and customer service requests.
Generated operational performance reports to support leadership decision-making.
Monitored service workflows and backlog, improving turnaround time for job completion.
Implemented process improvements to enhance service delivery and customer satisfaction.

Jun 2009 - May 2014

UAE - Qatar - Kuwait

Customer Service & Sales Roles

DFS Group Limited - Samsung Electronics - Geant Groupe

Delivered customer service and sales support across retail environments, handling inquiries and resolving issues.
Met monthly sales targets through product knowledge and customer engagement strategies.
Managed inventory, merchandising, and stock replenishment to maintain operational standards.
Coordinated purchase orders and supplier deliveries to ensure product availability.
Supported daily operations and team coordination to meet sales and service goals.

Feb 2004 - Apr 2009

Colombo, Sri Lanka

Assistant Manager Administration

Salsi Lanka

Managed administrative operations, reporting, and documentation aligned with ISO standards.
Supported customer issue resolution processes and tracked service performance metrics.
Generated weekly and monthly reports to monitor team productivity and performance.
Coordinated team activities and internal communications to support operational efficiency.
Maintained documentation systems to support compliance and organizational standards.

Skills

Core competencies

Project Coordination

RequirementsStakeholdersChange ManagementRisk Mitigation

Business Analysis

BRDsUATWorkflow OptimizationData Analysis

ERP & Systems

IFS ERPSAPConfigurationData Validation

Financial Operations

Bank ReconciliationTransactionsReportingFinancial Systems

Operations & Supply Chain

Process ImprovementOperational ReportingCross-Functional TeamsSupply Chain

Leadership & Compliance

Team LeadershipAviation MaintenanceISO 9001Safety

Highlights

Key achievements

$500K ERP Implementation

Supported deployment across finance, supply chain, maintenance, and manufacturing functions, improving data accuracy and reporting consistency.

Business Requirements

Developed BRDs and supported system configuration, testing, and deployment within project timelines.

User Adoption

Coordinated UAT and training activities to support end-user adoption of new systems and processes.

Financial Visibility

Supported reconciliation and reporting processes that improved transaction visibility and operational reporting.

Aviation Readiness

Led maintenance operations with a focus on aircraft readiness, safety, compliance, and team performance.

Process Improvement

Improved service workflows, backlog tracking, turnaround time, and customer satisfaction in engineering service operations.

Projects / Portfolio

Selected work highlights

ERP Implementation

$500K ERP Deployment Support

Supported implementation across finance, supply chain, manufacturing, and maintenance functions, improving reporting consistency and operational visibility.

ERPUATData Validation

Business Analysis

Requirements & Workflow Optimization

Developed business requirement documentation and helped align system configuration with operational needs across multiple business functions.

BRDsProcess MappingStakeholders

Training & Adoption

UAT and User Training Coordination

Coordinated testing, training, and post-implementation support to improve user adoption and resolve system issues after deployment.

TrainingChange ManagementSupport

Testimonials

Professional references

I had the privilege of meeting Prince during our time at Abans, and since then, he has consistently stood out as someone with truly unique thinking patterns. His ability to approach problems from different angles is both inspiring and effective.

He is highly motivated, well-educated, and always eager to learn and grow. What sets him apart is not just his knowledge, but his willingness to share it with others. He treats everyone with respect, contributes positively to any team, and is incredibly resourceful when it comes to finding solutions.

A dependable team player and a great friend, he brings both intelligence and integrity into everything he does.

Shane Tradigo Transport Manager, Associated Motoways Pvt Ltd - Al Futtaim Group shane.tradigo@amwltd.com

Education & Certifications

Credentials

Academic background

Master of Science, Space OperationsEmbry-Riddle Aeronautical University - 2025
Bachelor's Degree, Business AdministrationChhatrapati Sahuji Maharaj Kanpur University - 2017

Certifications

PMP CertificationIn progress
Certified Lean Six Sigma Black BeltCertified
Lean Six Sigma Green BeltCertified
Certified Scrum MasterCertified
ISO 9001 SpecialistCertified
Certified Safety ManagerCertified
Kotter Change Management CertificationCertified

Toolkit

Technical toolkit

IFS ERP

SAP

Microsoft Project

Excel

PowerPoint

Requirements Docs

UAT

Workflow Mapping

Financial Systems

Operational Reporting

Get in touch

Let's work together.

If you are interested in getting in touch with me, please fill out the following form and I will get back to you soon. Can't wait to touch base!

Emailprince.anoj84@gmail.com LinkedInlinkedin.com/in/prince-anoj ResumeDownload Prince Anoj Resume

LocationHouston, TX