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Project & Business Analysis Professional

Prince Anoj

Project coordination and business analysis professional supporting ERP implementations, process improvement, financial operations, aviation maintenance, supply chain, and service environments.

Houston, TX Army Veteran ERP Implementation Lean Six Sigma Black Belt PMP Candidate
$500KERP implementation supported
20+ yrsOperations & service experience
5Major career environments
7Certifications / credentials
About

Clean execution for complex operations.

I bring a practical, process-driven approach to requirements gathering, documentation, workflow improvement, UAT coordination, reporting, and stakeholder communication. My experience spans military aviation maintenance, ERP projects, supply chain, finance support, engineering service operations, retail service, sales, and administration.

Experience

Full work experience

Mar 2019 - Present
Houston, TX

Project Lead / Aircraft Maintenance Team Lead

Army National Guard
  • Led personnel in aviation maintenance operations, ensuring compliance with safety and regulatory standards.
  • Performed inspections and maintenance on aircraft systems, identifying faults and supporting operational readiness.
  • Documented maintenance actions and component changes in compliance with audit and regulatory requirements.
  • Coordinated maintenance schedules and task execution to improve equipment availability and workflow efficiency.
  • Supervised and trained junior personnel, improving team performance and procedural compliance.
Mar 2018 - Mar 2021
Houston, TX

Business Analyst - Project, Finance, Supply Chain & Maintenance

WIA Systems - Sibelco North America HPQ Project
  • Supported a $500K ERP implementation across finance, manufacturing, supply chain, and maintenance functions.
  • Developed business requirement documents to align system functionality with operational needs.
  • Coordinated system configuration, data validation, and user acceptance testing activities.
  • Supported financial operations including bank reconciliations, transaction processing, and reporting.
  • Delivered user training and post-implementation support, resolving system issues and improving user adoption.
Mar 2015 - May 2017
Colombo, Sri Lanka

Operations Manager - Engineering Division / Call Center

Abans Electricals PLC
  • Managed service operations using ERP systems to track work orders, preventive maintenance, and customer requests.
  • Coordinated engineering and service teams to resolve operational issues and customer service requests.
  • Generated operational performance reports to support leadership decision-making.
  • Monitored service workflows and backlog, improving turnaround time for job completion.
  • Implemented process improvements to enhance service delivery and customer satisfaction.
Jun 2009 - May 2014
UAE - Qatar - Kuwait

Customer Service & Sales Roles

DFS Group Limited - Samsung Electronics - Geant Groupe
  • Delivered customer service and sales support across retail environments, handling inquiries and resolving issues.
  • Met monthly sales targets through product knowledge and customer engagement strategies.
  • Managed inventory, merchandising, and stock replenishment to maintain operational standards.
  • Coordinated purchase orders and supplier deliveries to ensure product availability.
  • Supported daily operations and team coordination to meet sales and service goals.
Feb 2004 - Apr 2009
Colombo, Sri Lanka

Assistant Manager Administration

Salsi Lanka
  • Managed administrative operations, reporting, and documentation aligned with ISO standards.
  • Supported customer issue resolution processes and tracked service performance metrics.
  • Generated weekly and monthly reports to monitor team productivity and performance.
  • Coordinated team activities and internal communications to support operational efficiency.
  • Maintained documentation systems to support compliance and organizational standards.
Skills

Core competencies

Project Coordination

RequirementsStakeholdersChange ManagementRisk Mitigation

Business Analysis

BRDsUATWorkflow OptimizationData Analysis

ERP & Systems

IFS ERPSAPConfigurationData Validation

Financial Operations

Bank ReconciliationTransactionsReportingFinancial Systems

Operations & Supply Chain

Process ImprovementOperational ReportingCross-Functional TeamsSupply Chain

Leadership & Compliance

Team LeadershipAviation MaintenanceISO 9001Safety
Highlights

Key achievements

$500K ERP Implementation

Supported deployment across finance, supply chain, maintenance, and manufacturing functions, improving data accuracy and reporting consistency.

Business Requirements

Developed BRDs and supported system configuration, testing, and deployment within project timelines.

User Adoption

Coordinated UAT and training activities to support end-user adoption of new systems and processes.

Financial Visibility

Supported reconciliation and reporting processes that improved transaction visibility and operational reporting.

Aviation Readiness

Led maintenance operations with a focus on aircraft readiness, safety, compliance, and team performance.

Process Improvement

Improved service workflows, backlog tracking, turnaround time, and customer satisfaction in engineering service operations.

Projects / Portfolio

Selected work highlights

ERP Implementation

$500K ERP Deployment Support

Supported implementation across finance, supply chain, manufacturing, and maintenance functions, improving reporting consistency and operational visibility.

ERPUATData Validation
Business Analysis

Requirements & Workflow Optimization

Developed business requirement documentation and helped align system configuration with operational needs across multiple business functions.

BRDsProcess MappingStakeholders
Training & Adoption

UAT and User Training Coordination

Coordinated testing, training, and post-implementation support to improve user adoption and resolve system issues after deployment.

TrainingChange ManagementSupport
Testimonials

Professional references

I had the privilege of meeting Prince during our time at Abans, and since then, he has consistently stood out as someone with truly unique thinking patterns. His ability to approach problems from different angles is both inspiring and effective.

He is highly motivated, well-educated, and always eager to learn and grow. What sets him apart is not just his knowledge, but his willingness to share it with others. He treats everyone with respect, contributes positively to any team, and is incredibly resourceful when it comes to finding solutions.

A dependable team player and a great friend, he brings both intelligence and integrity into everything he does.

Shane Tradigo Transport Manager, Associated Motoways Pvt Ltd - Al Futtaim Group shane.tradigo@amwltd.com
Education & Certifications

Credentials

Academic background

  • Master of Science, Space OperationsEmbry-Riddle Aeronautical University - 2025
  • Bachelor's Degree, Business AdministrationChhatrapati Sahuji Maharaj Kanpur University - 2017

Certifications

  • PMP CertificationIn progress
  • Certified Lean Six Sigma Black BeltCertified
  • Lean Six Sigma Green BeltCertified
  • Certified Scrum MasterCertified
  • ISO 9001 SpecialistCertified
  • Certified Safety ManagerCertified
  • Kotter Change Management CertificationCertified
Toolkit

Technical toolkit

IFS ERP
SAP
Microsoft Project
Excel
PowerPoint
Requirements Docs
UAT
Workflow Mapping
Financial Systems
Operational Reporting
Get in touch

Let's work together.

If you are interested in getting in touch with me, please fill out the following form and I will get back to you soon. Can't wait to touch base!

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